/* Enfocado: one conversation, with familiar messages and an explicit audio action. */
.step-identify { scroll-snap-align: none; scroll-snap-stop: normal; scroll-margin-top: 88px; overflow: hidden; }
.step-identify::before,.step-identify::after { opacity: .3; }
.assessment-anchor { position: absolute; top: 0; scroll-margin-top: 88px; }
.identify-layout { display: grid; grid-template-columns: minmax(0,.95fr) minmax(0,1.05fr); align-items: start; gap: clamp(40px,6vw,100px); padding-block: 120px 100px; }
.identify-copy { min-width: 0; }
.step-identify .step-heading h2 { font-size: clamp(64px,7.4vw,118px); }
.identify-copy .step-detail { margin-top: 30px; max-width: 410px; }
.identify-contact { display: inline-block; min-height: 44px; margin-top: 28px; font-size: 15px; color: #c5c5c5; text-decoration: underline; text-underline-offset: 5px; }
.assessment-chat { width: 100%; max-width: 580px; justify-self: end; background: #0c0c0c; border: 1px solid #383838; border-radius: 12px; color: #f4f4f4; font-family: -apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif; font-size: 17px; line-height: 1.5; min-width: 0; }
.assessment-chat-header { display: flex; align-items: center; justify-content: space-between; gap: 16px; padding: 24px 26px 14px; }
.assessment-chat-header h3 { font: 500 15px/1.4 -apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif; letter-spacing: .06em; }
.assessment-chat-header p,.assessment-chat-header>span { font-size: 12px; color: #bdbdbd; margin-top: 4px; }
.assessment-messages { display: flex; flex-direction: column; gap: 24px; padding: 22px 26px 28px; max-height: min(620px,65svh); overflow-y: auto; overscroll-behavior-y: auto; scrollbar-color: #666 #111; }
.assessment-message { min-width: 0; overflow-wrap: anywhere; white-space: pre-wrap; }
.assessment-message p { color: #f4f4f4; }
.assessment-message p+p { margin-top: 10px; }
.assessment-booking-link { display: inline-flex; align-items: center; min-height: 44px; margin-top: 14px; padding: 10px 18px; border-radius: 24px; background: #f2f2f2; color: #111; font-size: 15px; text-decoration: none; white-space: normal; }
.assessment-booking-link:hover { background: #d7d7d7; }
.assessment-booking-dialog { width: min(940px,calc(100vw - 24px)); max-width: none; max-height: calc(100svh - 24px); margin: auto; padding: 20px; border: 1px solid #555; border-radius: 12px; background: #111; color: #f4f4f4; overflow: auto; }
.assessment-booking-dialog::backdrop { background: #000c; }
.assessment-booking-dialog header { display: flex; align-items: center; justify-content: space-between; gap: 16px; }
.assessment-booking-dialog h3 { font-size: 19px; line-height: 1.4; }
.assessment-booking-dialog button { min-height: 44px; padding: 9px 16px; border: 1px solid #777; border-radius: 22px; background: #202020; color: #fff; }
.assessment-booking-dialog p { margin-top: 12px; font-size: 14px; color: #ccc; }
.assessment-booking-dialog>a { display: inline-flex; align-items: center; min-height: 44px; color: #eee; font-size: 14px; text-decoration: underline; text-underline-offset: 4px; }
.assessment-booking-dialog iframe { display: block; width: 100%; height: min(620px,65svh); min-height: 360px; border: 0; border-radius: 6px; background: #fff; }
@media(max-width:600px) { .assessment-booking-dialog { padding: 12px; } .assessment-booking-dialog h3 { font-size: 17px; } }
.assessment-message.assistant { align-self: flex-start; max-width: 100%; }
.assessment-message.user { align-self: flex-end; max-width: 92%; padding: 14px 18px; border-radius: 20px; background: #242424; }
.assessment-composer { margin: 0 12px 12px; padding: 14px; border: 1px solid #555; border-radius: 22px; background: #1b1b1b; }
.assessment-input-row { display: flex; align-items: center; gap: 10px; }
.assessment-chat textarea { font: inherit; line-height: 1.5; color: #f4f4f4; min-width: 0; box-sizing: border-box; }
.assessment-input-row textarea { display: block; width: 100%; flex: 1; min-height: 64px; max-height: 160px; padding: 10px 2px; resize: none; background: transparent; border: 0; border-radius: 5px; }
.assessment-chat textarea::placeholder { color: #aaa; }
.assessment-audio-button { width: 64px; height: 64px; flex: 0 0 64px; display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 2px; border-radius: 50%; border: 0; background: #f2f2f2; color: #111; }
.assessment-audio-button img { width: 24px; height: 24px; }
.assessment-audio-button span { font-size: 11px; }
.assessment-chat button:disabled { opacity: .45; }
.assessment-composer-bottom { display: flex; align-items: center; justify-content: space-between; gap: 14px; margin-top: 8px; }
.assessment-hint { font-size: 12px; line-height: 1.5; color: #bdbdbd; }
.assessment-composer-bottom .assessment-hint { max-width: 260px; }
.assessment-chat button:not(.assessment-audio-button) { min-height: 44px; padding: 9px 15px; border: 1px solid #666; border-radius: 24px; background: #202020; color: #f4f4f4; font-size: 14px; line-height: 1.4; }
.assessment-chat button:not(:disabled):hover { background: #343434; }
.assessment-chat .assessment-audio-button:not(:disabled):hover { background: #d7d7d7; }
.assessment-data-note,.assessment-status { margin: 12px 26px; font-size: 12px; line-height: 1.55; color: #bdbdbd; overflow-wrap: anywhere; }
.assessment-status:empty { display: none; }
.assessment-data-note a,.assessment-actions a { text-decoration: underline; text-underline-offset: 4px; }
.assessment-actions { display: flex; align-items: center; flex-wrap: wrap; gap: 10px; }
.assessment-secondary { margin: 14px 26px 22px; font-size: 13px; }
.assessment-secondary button { background: transparent!important; border: 0!important; padding-inline: 0!important; text-decoration: underline; text-underline-offset: 4px; }
.assessment-actions a { display: inline-flex; min-height: 44px; align-items: center; color: #ccc; }
.assessment-recording,.assessment-audio-preview { margin: 0 16px 16px; padding: 18px; border: 1px solid #666; border-radius: 18px; background: #1b1b1b; }
.assessment-recording p { color: #eee; margin-bottom: 12px; }
.assessment-audio-preview label { display: block; color: #eee; font-size: 14px; }
.assessment-audio-preview audio { display: block; width: 100%; margin-block: 12px; }
.assessment-audio-preview .assessment-hint { margin-bottom: 14px; }
.assessment-summary { margin: 16px; padding: 18px; border-top: 1px solid #555; }
.assessment-summary h4 { margin: 0 0 14px; font-size: 18px; font-weight: 500; }
.assessment-summary textarea { display: block; width: 100%; min-height: 210px; padding: 14px; margin-bottom: 12px; background: #161616; border: 1px solid #777; border-radius: 10px; resize: vertical; }
.assessment-summary .assessment-actions { margin-top: 16px; }
.assessment-sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip-path: inset(50%); white-space: nowrap; border: 0; }
@media(max-width:1050px) { .identify-layout { grid-template-columns: 1fr; gap: 42px; } .assessment-chat { justify-self: start; max-width: 680px; } }
@media(max-width:800px) { .step-identify,.assessment-anchor { scroll-margin-top: 76px; } .identify-layout { padding-block: 96px 76px; gap: 34px; } .step-identify .step-heading h2 { font-size: clamp(64px,14vw,112px); } }
@media(max-width:540px) { .identify-layout { padding-inline: 18px; } .identify-copy { padding-inline: 6px; } .identify-copy .step-detail { margin-top: 22px; } .identify-contact { margin-top: 16px; } .assessment-chat-header { padding: 20px 20px 12px; } .assessment-chat-header>span { font-size: 11px; } .assessment-messages { padding: 20px; max-height: none; overflow: visible; } .assessment-composer { margin: 0 10px 10px; padding: 12px; } .assessment-composer-bottom .assessment-hint { max-width: 180px; } .assessment-data-note,.assessment-status { margin-inline: 22px; } .assessment-secondary { margin-inline: 22px; } .assessment-summary { margin: 10px; padding: 14px 8px; } .assessment-message.user { max-width: 94%; } }
@media print { .assessment-composer,.assessment-audio-preview,.assessment-recording,.assessment-secondary { display: none; } .assessment-chat,.assessment-message p { color: #111; background: #fff; } }